Flight Delay Compensation

    Get up to £520 compensation for delayed flights under UK Regulation 261.

    Compensation is per passenger — not per booking. Travelling as a couple? That's up to £1,040. A family of four can claim up to £2,080.

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    What airline did you fly with?

    Type your airline to instantly check if your delay is covered.

    You're Protected — Worldwide

    UK Regulation 261 covers more than 900 airlines. The rules depend on the airline you fly with — search your airline to see exactly what's covered for you.

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    When You're Entitled to Compensation

    Qualifying Delays

    • Arrival delay of 2h+ at final destination
    • Flight departed from UK or EU airport (all airlines)
    • Flight departed from other airport (only UK or EU airlines)
    • Valid ticket and confirmed reservation

    Exclusions

    • Extraordinary circumstances (severe weather)
    • Air traffic control strikes
    • Political instability or security threats
    • Airport operational issues beyond airline control

    Think you qualify? Check your flight now

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    Compensation Amounts

    £220
    Short Distance
    Flights up to 1,500km
    Example: Berlin - Rome, Madrid - London
    £350
    Medium Distance
    Flights 1,500-3,500km
    Example: London - Istanbul, Berlin - Cairo
    £520
    Long Distance
    Flights over 3,500km
    Example: London - New York, Paris - Tokyo

    Important: Compensation amounts are per passenger and independent of ticket price. The amount is based on flight distance and the level of your delay.

    Additional Rights During Delays

    2+ Hour Delays

    • Meals and refreshments
    • Two free phone calls, emails, or faxes
    • Free internet access if available

    Overnight Delays

    • Hotel accommodation
    • Transport to and from hotel
    • Meals and refreshments

    How to Claim Delay Compensation

    1. 1

      Start your claim online

      Enter your flight details and tell us what happened. It usually takes under 3 minutes.

    2. 2

      We check your eligibility

      We check your route, delay and eligibility under the applicable rules.

    3. 3

      Check your email

      Look for our email, usually within 1–2 minutes, and follow the instructions so your claim can continue.

    4. 4

      Send your documents

      Reply with your boarding pass and passport or ID, then sign the claim mandate. No upfront payment is required.

    5. 5

      Our partner starts the process

      Our partner deals with the airline. You only pay a fee if compensation is recovered, under the terms of your signed mandate.

    Ready to Check Your Flight?

    Start your claim in 2 minutes. No upfront costs — we only get paid when you do.

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    Time Limits for Claims

    Time limits for filing compensation claims vary by country but typically range from 2-6 years from the flight date.

    Common Time Limits:

    • • Germany: 3 years
    • • UK: 6 years
    • • France: 5 years
    • • Spain: 5 years

    Important Notes:

    • • Check your specific country's regulations
    • • Don't wait - file claims as soon as possible
    • • Keep all documentation safe
    • • Consider professional help for complex cases

    Check Your Flight for Compensation

    Use our flight checker to see if your delayed flight qualifies for compensation.

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